Privacy Policy

1. Introduction

This service respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use this AI-powered business analysis service.

2. Information We Collect

2.1 Personal Information

We collect personal information you provide directly to us, including:

• Contact information (name, email address, LinkedIn profile)
• Business information (company name, website, industry, size)
• Business details (description, goals, pain points, current tools)
• Financial information (budget range, revenue range)
• Operational information (team size, timeline, automation readiness)
• AI experience level and content creation needs

2.2 Automatically Collected Information

• Device information and browser type
• IP address and location data
• Usage patterns and interaction data
• Cookies and similar tracking technologies

2.3 Third-Party Analytics

• Meta Pixel for Facebook advertising and analytics
• LinkedIn Insight Tag for professional network analytics
• Custom funnel analytics for service optimization

3. How We Use Your Information

We use your information for the following purposes:

3.1 Primary Services

• Generate personalized AI strategy recommendations
• Create custom business analysis and use cases
• Deliver results via email and web platform
• Process payments and manage transactions
• Provide customer support and consultation services

3.2 Service Improvement

• Analyze user behavior to improve our AI algorithms
• Optimize user experience and interface design
• Develop new features and services
• Conduct A/B testing for pricing and features

3.3 Communication

• Send service-related notifications and updates
• Provide customer support and respond to inquiries
• Send marketing communications (with consent)
• Share important service announcements

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

• OpenAI for AI analysis and content generation
• Stripe for payment processing
• Resend for email delivery services
• Cloud hosting providers for data storage

4.2 Analytics Partners

• Meta (Facebook) for advertising analytics
• LinkedIn for professional network insights
• Other analytics providers for service optimization

4.3 Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

5. Data Retention

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and AI algorithms

Typically, we retain personal data for 3 years after last interaction, unless longer retention is required by law or legitimate business purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure payment processing through PCI-compliant providers
• Regular backup and disaster recovery procedures

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain A/B testing consistency (price variants)
• Track user behavior and preferences
• Enable third-party analytics and advertising
• Improve website functionality and user experience

You can control cookie preferences through your browser settings, but this may limit some functionality.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

8.1 Access and Portability

• Request access to your personal data
• Receive a copy of your data in a portable format

8.2 Correction and Deletion

• Correct inaccurate or incomplete information
• Request deletion of your personal data

8.3 Processing Limitations

• Object to certain types of data processing
• Restrict processing in specific circumstances
• Opt-out of marketing communications

To exercise these rights, contact us at support@genai-automate.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

10. AI and Automated Decision Making

Our service uses AI for:

• Analyzing business information to generate recommendations
• Creating personalized use cases and implementation strategies
• Calculating ROI projections and complexity scores

These AI processes are designed to assist and inform your business decisions, not replace human judgment. You have the right to request human review of AI-generated recommendations.

11. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

12. California Privacy Rights

California residents have additional rights under the CCPA, including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information
• Right to non-discrimination for exercising privacy rights

13. European Privacy Rights

If you are in the European Economic Area, you have rights under GDPR, including:

• Right of access, rectification, and erasure
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent
• Right to lodge a complaint with supervisory authorities

14. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through our service. Your continued use after changes constitutes acceptance of the updated policy.

15. Contact Information

For privacy-related questions or to exercise your rights, contact us:

• Email: support@genai-automate.com
• Subject: Privacy Inquiry