Terms of Service

1. Agreement to Terms

By accessing and using this service (referred to as "the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

The Service provides AI-powered business analysis and recommendations through:

• Custom AI strategy assessment based on your business profile
• Personalized AI use case recommendations
• Implementation guidance and ROI projections
• Optional consultation services
• Email delivery of analysis results

3. User Accounts and Information

When you create an account or submit information through our service, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your information
• Be responsible for all activities under your account
• Not share your account credentials with third parties

4. Payment Terms

For paid services:

• Payment is required before delivery of custom AI analysis
• All payments are processed securely through Stripe
• Prices are displayed in USD and include applicable taxes
• Payment confirms your agreement to these terms

5. Refund Policy

We strive for customer satisfaction:

• Refunds may be requested within 60 days of purchase
• Refund eligibility is determined on a case-by-case basis
• Contact support@genai-automate.com for refund requests
• Refunds will be processed to the original payment method

6. Intellectual Property

The service and its original content, features, and functionality are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

The AI-generated recommendations and analysis provided to you are for your business use, but the underlying methodology and system remain the intellectual property of the service provider.

7. AI-Generated Content Disclaimer

Our service uses artificial intelligence to generate business recommendations:

• AI recommendations are suggestions based on provided information
• Results are not guaranteed and should be evaluated by qualified professionals
• We do not warrant the accuracy or completeness of AI-generated content
• Implementation of recommendations is at your own risk and discretion
• ROI projections are estimates and not guarantees of future performance

8. User Conduct

You agree not to:

• Provide false or misleading information
• Use the service for illegal purposes
• Attempt to reverse engineer or copy our AI methodology
• Share or resell our analysis without permission
• Interfere with the proper working of the service

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Service Availability

We strive to maintain service availability but do not guarantee:

• Uninterrupted access to the service
• Error-free operation
• Defect-free service
• Specific response times for analysis delivery

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• The service provider shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Total liability shall not exceed the amount paid by you for the service
• The service provider is not responsible for business decisions made based on recommendations
• You assume full responsibility for implementing any suggested strategies

12. Indemnification

You agree to indemnify and hold harmless the service provider from any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the service or violation of these terms.

13. Termination

We may terminate or suspend access to our service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

14. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes via email or through the service. Continued use constitutes acceptance of modified terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

• Email: support@genai-automate.com